A revolutionary shake-up
Of course, even though Paul and Jane were aware of Sybiz Vision’s capabilities, seeing the difference in their everyday operations was a revolutionary experience.
Inventory management is a primary focus for Paul, who needed greater flexibility to manipulate and transform information throughout his day.
“It has turbocharged what we used to have.”
“Our inventory is what we need to manage - it’s our asset. [Sybiz Vision] gives me more power to do that, especially massaging it for the website.”
“The custom fields we used in the old Classic software were exactly the same but it wasn’t as flexible. In the old system we had to log everyone out to create a field or edit a field. This one you can just do it on the fly.”
The grid-based layout of Sybiz Vision has delivered an ease of use that has vastly improved how Paul manages inventory, making information easier to identify and manipulate.
“I just couldn’t do without the product grids. I spend all day in the inventory product grids that they’ve created for us, which bring in all my custom fields. With your grids, how you can customise them - it can continuously change to suit your day or to suit the products you’re looking at.”
Efficiencies help any business thrive and, with Sybiz Vision, the Masons have been able to cut down on tedious manual processes to improve speed and accuracy. For example, new inventory products can now be entered with a single price, and Sybiz Vision takes care of the rest.
“There’s 5 different tiers of pricing, like retail, wholesale, quantity buy; I just put in one sell price now and [Commercial Plus] have written a program that just makes it happen automatically and that just saves me time and effort.”
“We found the import/export function and the searching capacity is amazing compared to what we’ve come from. We’ve got probably 10 staff with us here and they’ve got used to it pretty quickly as well. It’s not too difficult to learn.”
Paul especially wanted to stress how revolutionary the change has been for efficiency and user experience.
“You can have this quote: Paul Mason from The Party Hut loves the search function.”
“I can get so much information so much quicker. It was available [in the old system] and you could get it but it was a bit clunky. Where this one is just like… once you wrap your mind around how you’ve done it and the way you’ve gone about it, it’s good, it’s quick and it’s powerful.”
Inventory management can become incredibly complex for a party goods supplier, with sometimes countless combinations of products sizes, colours and styles. Tracking all of these data points is essential, but management and reporting still needs to remain efficient and streamlined.
Thanks to their knowledge of Sybiz Vision and expertise in refining business processes, Commerical Plus were able to devise a reporting solution that delivered an incredible outcome for the Masons.
“David has given us some custom reporting mechanisms. We need a lot of labels for products and also reordering of stock, and he’s been able to pick bits of the system, put it together in a format that just seems time efficient,” Jane says.
“We say, ‘This is what we’d like to do, this is what information we need,’ and he’s been able to go into the system and massage it into a particular thing that suits us.”
