SybizCloud FAQ
Your questions about SybizCloud, answered
Get to know SybizCloud
SybizCloud is a secure and easy to use hosting solution for Sybiz Vision and Visipay, as well as its web components, the Vision WebAPI and Visipay ESS.
SybizCloud brings the flexibility of Microsoft Azure with the functionality you know from Sybiz. This FAQ covers the essentials, including browser access and printing, add‑ons, upgrades, and security, so you can quickly find answers and feel confident using SybizCloud.
If you want to explore a cloud solution for your organisation or have any questions, please get in touch with us.
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Frequently Asked Questions
Yes but there are a few small limitations in that printing and file saving (eg exports) may not be able to be performed via the browser, depending on your set up. Microsoft Remote Desktop client provides the full functionality when required.
Yes, if those add-ons have been authored in accordance with Sybiz standards.
Not directly, but they can arrange for items to be added in accordance with Sybiz standards.
Yes, the custom report engine and other customisation avenues provide the ability to create and run queries for the purpose of analysing data.
SybizCloud uses the Microsoft Azure platform.
Yes, just like they’re able to if you’re using Sybiz on your own premises there are a number of different ways for this to occur.
In the case that the elements of Microsoft Azure on which the SybizCloud resides were to suffer downtime, then SybizCloud would suffer downtime too. Sybiz defers to Microsoft’s Service Level Agreements with respect to the operation of the SybizCloud.
Yes, via the Microsoft Remote Desktop client interface, your local printers are available for use.
Yes, but you may need to change the method from which you send email; for example, Microsoft Outlook is not available for use on the SybizCloud, but Microsoft 365 email is supported.
Yes, when using the Microsoft Remote Desktop Client you’re able to export to files on your local machine. Similarly, if you needed to import data to your database you can access the files to import from your local machine.
Shortly after the version is released, you will be informed the timeline for the cutover to the new version at no additional charge.
There is minimal downtime, and upgrades are performed outside of hours (Adelaide time) with reasonable notice provided.
SybizCloud uses a system of explicit named users to restrict access. In addition, with enforcement of Sybiz standards for third party applications, SybizCloud utilises industry leading Microsoft technology and multifactor authentication, in addition with username and password constraints, to maximise the security profile of the platform.
OneDrive and other Cloud file storage solutions can be mapped to the local drive to provide a seamless process of import and export from the SybizCloud.