Important information about Sybiz 26
Important information for customers
Sybiz Vision and Sybiz Visipay 26 include advances in technology to keep up with the ever-changing software environment. If you are planning on upgrading to Sybiz 26, there are some important technology and behaviour changes you need to be aware of.
As always, we recommend you utilise the expertise of your Sybiz Business Partner to ensure any platforms, customisations and add-ons are ready for action prior to upgrading.
See the Sybiz Vision and Sybiz Visipay What’s New pages for more information about the new features and exciting enhancements in this release.
General information
The following changes affect both Sybiz Vision and Sybiz Visipay.
Web API requires upgrading
Web API requires upgrading to the latest version (3.20) when upgrading Sybiz Vision 26.00 due to technology updates.
Minimum supported version of Microsoft SQL Server
The minimum supported versions of Microsoft SQL Server for Sybiz Vision 26 is 2017 (the same as version 23.00). These compatibility levels are enforced with a message displaying on upgrade to version 23.00+ if the user’s minimum requirements fall outside of this scope prior to the database being upgraded.
We recommend that anyone upgrading their Microsoft SQL Server upgrades to the latest version available at the time, rather than to the minimum supported version, for not only greater longevity but also better performance capabilities. Sybiz 26.00 is compatible with the recently released version 2025 of Microsoft SQL Server.
Operating system compatibility
Certain older operating systems (Microsoft Windows XP, some versions of Microsoft Windows Vista and Microsoft Server 2003), Microsoft SQL Server (2008, 2008R2, 2012, 2016), and Microsoft Windows Server 2012 are not compatible with Sybiz 26.00 — if uncertain, consult your Authorised Business Partner prior to upgrading. Microsoft Windows 11 is supported for Sybiz 26.
Microsoft email changes
If you're currently utilising Office 365 email settings in Sybiz Vision you will need to switch to Microsoft 365 email settings (new to version 26.00) prior to Microsoft disabling Office 365's Exchange Web Service (EWS) on 1 October 2026.
Sybiz Visipay information
Payday Superannuation (Australia)
Version 26.00 includes some but not all of the groundwork for Payday Superannuation (ATO requirements not available prior to release); another upgrade will be required prior to the commencement of Payday Super on 1 July 2026.