Why does my license need renewing?

Your Sybiz software is designed to be registered annually. Annual registration enables us to:

  • provide you with the benefits of SybizCover
  • keep your contact information up to date and ensure you receive all necessary information you are entitled to
  • monitor unauthorised installations
Sybiz Vision login screen
Days Left is shown in red when your license is close to expiration.

When does my license need renewing?

The login window of Sybiz Vision and Sybiz Visipay displays your current license expiration date and time remaining until your license needs renewing. 


How do I renew my license?

Finalise your SybizCover payment. Refer to your SybizCover renewal invoice for payment details.

Please allow up to 2 business days for us to confirm your payment has been made. 

Please note you can complete your SybizCover payment at any time and unlock the software within 14 days of your current license's expiry. You do not need to wait until the software is locked. If you have not completed your SybizCover payment before your license expires, you will have no access to the software until the payment and unlock request has been processed.

Renewing Sybiz Vision and Sybiz Visipay

On the Login window, click Licensing then click Request/Renew License. If your company’s details are displayed, please check they are correct and make any changes required. If they are not displayed, please enter them and then click Submit. 

Importing a license file

If your PC is not connected to the internet, or your internet settings disallow this option, you will need to contact Sybiz to request a license file. The video below explains how to import this file.