We’ve taken a look earlier at the different types of artificial intelligence in development, and since then the race to incorporate AI technology is heating up. Top tech giants including Microsoft, Google, Amazon and Meta are investing billions of dollars to harness the power of AI for their flagship products. We’ll take a look today at what AI can do when united with your ERP solution.
Predictive analysis
Sybiz Vision’s Suggest Purchase Orders wizard, which assists in determining your organisation’s purchasing needs by predicting needs based on past patterns of purchasing, is a small example of the power of drawing inferences from real-world scenarios. By training on real data from your business, powerful AI computing can spot patterns and trends exclusive to your specific situation, giving more accurate forecasts into your future needs.
Natural language processing
Natural language processing allows computers to understand queries and commands spoken or written in plain human language. Rather than having to exhaustively search a help file or guess at relevant keywords, AI can allow employees to ask straightforward questions directly to the software, receiving easy-to-follow instructions on usage and procedure, including examples of transactions tailored specifically to their question.
Similarly, natural language processing can also assist in a customer-facing role through the use of chatbots and virtual agents. As a first-line of contact for basic customer service,, these functions can facilitate the collection and formatting of data from customers and suppliers, saving time and avoiding data entry errors. AI can also generate emails in response, crafting each one with the appropriate tone and information for the situation.
Automation to reduce processing time and errors
AI’s use of pattern recognition can assist in identifying and rectifying errors and holes in your dataset, such as missing or inaccurate information. By assigning simple or routine processes to AI, your staff can focus their time on more sophisticated, human-oriented tasks like strategic decision-making, finding new ways to grow your organisation and strengthening relationships with existing clients.
A robust ERP is a key component in having a big picture overview of your business’s accounting, supplies, assets and productivity. With the assistance that AI can bring to streamline usage and data handling, the future looks bright for business owners.
