Important information for customers 


Sybiz Vision and Sybiz Visipay 25 include advances in technology to keep up with the ever-changing software environment. If you are planning on upgrading to Sybiz 25, there are some important technology and behaviour changes you need to be aware of.

As always, we recommend you utilise the expertise of your Sybiz Business Partner to ensure any platforms, customisations and add-ons are ready for action prior to upgrading.

See the Sybiz Vision and Sybiz Visipay What’s New pages for more information about the new features and exciting enhancements in this release.


General information

The following changes affect both Sybiz Vision and Sybiz Visipay.

Deprecated methods and properties have been removed

Methods and properties which are more than 5 years out of date have been removed from the software.

Web API requires upgrading

Web API requires upgrading to the latest version (3.00) when upgrading Sybiz Vision 25.00 due to technology updates.

Minimum supported version of Microsoft SQL Server

The minimum supported versions of Microsoft SQL Server for Sybiz Vision 25 is 2017 (the same as version 23.00). These compatibility levels are enforced with a message displaying on upgrade to version 23.00+ if the user’s minimum requirements fall outside of this scope prior to the database being upgraded.

We recommend that anyone upgrading their Microsoft SQL Server upgrades to the latest version available at the time, rather than to the minimum supported version, for not only greater longevity but also better performance capabilities.

Operating system compatibility

Certain older operating systems (Microsoft Windows XP, some versions of Microsoft Windows Vista and Microsoft Server 2003), Microsoft SQL Server (2008, 2008R2, 2012, 2016), and Microsoft Windows Server 2012 are not compatible with Sybiz 25.00 — if uncertain, consult your Authorised Business Partner prior to upgrading. Microsoft Windows 11 is supported for Sybiz 25.